Tatkal Railway Reservation

For Normal User:- E-ticket cannot be cancelled after chart preparation. Users are requested to use the online TDR filing for such cases and track Status of the refund case through
tracking service provided by IRCTC. Such claims can be filed from next date from the journey date to 30 days from the date of journey. For filing online TDR , select
the "File TDR" Link in the left panel under the "My Transactions" Menu. For additional information regarding TDR, Select the "File TDR Procedure" in the left panel under the "General" Menu. IRCTC will forward the
claim to Concerned Railways to process the refund and money of refund amount will be credited back to same account through which payment was made after receiving the same from the concerned Railways. For any other clarifications please mail to etickets@irctc.co.in

For Agents :- E-ticket cannot be cancelled after chart preparation. Whenever Agents received such a request from their customers they are required to send a mail to etickets@irctc.co.